User Privacy:

Cotyzar values ​​its users, therefore we are committed to the protection of your privacy and the security of your data. We are aware that each of our users places their trust in us by making use of any of our products and we as COTYZAR value that trust, so it is vitally important to safeguard it and maintain the trust of our customers. When you use our services to search, register to receive offers and news or make a reservation through any of our sales channels - call center, website (hereinafter, the "Website") or application for mobile phones and tablets (hereinafter, the "Application") - entrusts us with information. Please read this Privacy Policy as it is intended to help you understand what data we collect, why we collect it and what we do with it. By using any of our products, we assume that you have read our privacy policy, understood and accepted each of the stipulated terms. Information collected: COTYZAR receives and stores the following data:

1) Information that the user provides In order to make a reservation at any of the allied hotels, you must provide us with certain personal information that includes first and last name, valid document or identification number, nationality, tax identification code, and physical contact information (such as telephone number, address or Email address). In order to make tourist reservations, you must also provide us with information about your debit or credit card (such as credit card number, security code, cardholder's name and expiration date). At its sole discretion, COTYZAR may confirm the Personal Information provided by going to public entities, specialized companies or risk centers, for which you expressly authorize us. All information collected will be treated completely confidential. You can always choose not to give us information, but in general some information about you is required to buy or make transactions, otherwise we may not be able to provide you with our services. You can also provide opinions, comments and suggestions by voluntarily participating in surveys and / or answering questions sent through emails or from the Website or the Application (the “Opinions”). In this case, in order to provide other users with real testimonials about service experiences, you accept and agree that all the Opinions you send us may be published on the Website and / or Application of Takeoff, or in other Sites and / or Applications with whom Takeoff has contractual relationships. In this case, you can identify it with full name and / or nickname, photo, comment and nationality. By giving us your Opinion, or uploading real photos through the Website, you irrevocably assign to COTYZAR all property rights over such photographs and Opinions. Always keep in mind that when you place information in a public area of ​​this Website (including without limitation: notices, chat groups, electronic photo albums and comments on products and services), you are making it available to other members, users of the Website and the general public; which is outside the scope of control of COTYZAR. Please remember the above and be careful with the information you decide to disclose.

2) Information obtained from third parties Within the corresponding legal framework, COTYZAR may also obtain personal information about the user and add it to the information that has been provided by the user. The sources of information may be affiliated entities, business partners and other independent third-party sources (Public databases, information collected through telephone calls to our call centers and / or through interactive applications) Please note that all information We collect about You may be combined with Personal Information. Any Personal Information obtained by COTYZAR by the means described herein will be treated in accordance with the provisions of this Privacy Policy.

3) Information collected by our system COTYZAR automatically collects and stores certain information about the activity of its Users. Such information may include the URL they come from (whether or not they are on the COTYZAR Website), what URL they access next, what browser they are using, and their IP addresses. Also the pages visited and searches performed. The cookies used by COTYZAR for the proper functioning of the page may be its own or those of third parties. What are cookies? A cookie is a small amount of information stored in the browser of your computer or mobile device. The so-called "origin cookies", as its name already indicates, are those enabled by the entity that manages the domain through which the cookie is executed. Therefore, cookies are "origin cookies". In case we allow others to enable cookies through the websites and apps of, these cookies will be "third party cookies". In addition, it also differentiates between session cookies and permanent cookies. Session cookies will only remain active until you close your browser. Permanent cookies have a longer lasting life and are not automatically deleted when you close your browser. We try to execute cookies with a useful life of 5 years maximum. A cookie will have a longer shelf life than established only in exceptional circumstances, such as security reasons, and where absolutely necessary. In addition to cookies, other tracking technologies are also used, including web beacons (also known as pixel tags, web bugs or gifs), tracking URLs or software development kits (SDK). A web beacon is a tiny graphic image of only one pixel that can be sent to your computer as part of a request for a web page, in an app, in an ad or in an e-mail message with HTML content. Pixels can be used to retrieve information from your device, such as the type of device and the operating system, the IP address and the time of the visit. They are also used to execute and read cookies in your browser. Tracking URLs are used to find out from which reference webpage web pages and apps are used. SDKs are small amounts of code that are included in apps, and have the same function as cookies and web beacons.